Help Center
Find answers, guides, and tutorials to help you get the most out of Mudafy.
Browse by Topic
Getting Started
Learn the basics of using Mudafy
- How to create your first listing
- Understanding AI photo editing
- Best practices for uploading photos
Photo Editing
Virtual staging, enhancement & more
- How virtual staging works
- Using object removal effectively
- Photo enhancement options explained
Billing & Credits
Manage your account and purchases
- How credits work
- Purchasing additional credits
- Understanding your invoice
Account Settings
Profile, security & preferences
- Updating your profile
- Notification preferences
- Security best practices
Frequently Asked Questions
Quick answers to common questions about Mudafy
How many credits do I need for virtual staging?
Virtual staging typically uses 1 credit per room. The exact cost depends on the complexity of the edit and is shown before you confirm.
Can I download my edited photos?
Yes! All edited photos can be downloaded in high resolution. Simply click the download button on any completed edit.
What image formats are supported?
We support JPG, PNG, and WEBP formats. For best results, upload high-resolution images (at least 1920x1080 pixels).
How long does AI processing take?
Most edits complete within 30-60 seconds. Complex virtual staging may take up to 2 minutes.
Can I get a refund on unused credits?
Credits are non-refundable but never expire. If you're unsatisfied with a result, contact support and we'll work to make it right.
Do I need to disclose virtual staging?
Yes, we recommend disclosing the use of virtual staging in your property listings as required by local real estate regulations.
Still need help?
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